Refund policy

Return Policy

• Merchandise must be returned within 14 days.
• All returns shipping costs are covered by the customers.
• Merchandise must not be worn, altered or damaged.
• Any return of more than 3 frames would lead to restocking fees of $10 per returned frame.
• Merchandise returned without the original packaging does not qualify for a refund.
• Please Note: Shipping and handling charges are not refundable. Packages that arrive COD may be denied, or the COD amount may be deducted from your return.
• All sales from the following countries are final sales: Argentina, Australia, Brazil, Canada, Chile, Czech Republic, Estonia, Hong Kong, Indonesia, Japan, Korea, Kosovo, Mexico, Philippines, Singapore, Slovakia, Switzerland, Thailand, Turkey, and the United Arab Emirates.
• Sales from US Virgin Islands & Puerto Rico are final sales.
• All sale items are final sale (no return or exchange possible).
• Final Sale means no return or exchange is possible.
• All Black Friday & Cyber Monday orders are final sale.
• Authorized frames for exchange can only be exchanged once and can not be returned after the exchange.
• All items must be returned in their original packaging (box, case and pouch) with an approved Return Authorization number.
  Please send an email to return@thierrylasry.com to request a Return Authorization number. Once provided you will be able to ship product back.